Accessibility statement.

Our commitment

Aliciainc is committed to improving accessibility and making reasonable efforts to ensure website content is clear, readable, and easy to navigate.

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, the international standard that Ontario’s accessibility requirements for websites are based on.

Accessibility features

Here is how the accessibility features on this website work:

• Skip to content. Press the Tab key when a page loads to show a “Skip to content” link that jumps past the menu to the main content.
• Keyboard access. Every link, button, menu and question can be reached with the Tab key and used with Enter or Space. A visible outline shows where you are on the page.
• Screen reader support. Pages use standard headings, lists and page regions (header, navigation, main content and footer), so you can jump between sections. Images have text descriptions, and decorative copies are hidden so they are not read twice.
• Menu on small screens. The Menu button tells screen readers whether the menu is open or closed. Press Escape to close it.
• English, Chinese and French. Use the EN / 中文 / FR switch at the top of every page (inside the menu on phones). Each page declares its language so screen readers pronounce it correctly, and your choice is remembered.
• Moving content. The client logos scroll slowly. Use the “Pause logos” button to stop them; they also pause when you point at them. If your device is set to reduce motion, the logos stay still and animations are turned off.
• Readable text. Text meets colour contrast guidelines and links within paragraphs are underlined. Text follows your browser’s text size setting, and the layout adapts when you zoom up to 400% without scrolling sideways.
• Questions and answers. Frequently asked questions use standard expandable sections that tell screen readers whether each answer is shown or hidden.
• High contrast mode. Buttons and focus outlines stay visible in Windows High Contrast and other forced colour modes.

How we check

We test every page in English, Chinese and French with automated accessibility checks and by navigating with a keyboard only, at phone and desktop sizes, at 400% zoom and with reduced motion turned on.

Booking and other services

Online booking uses Cal.com, a separate service with its own accessibility features. If you have trouble booking online, email or call us to arrange a consultation.

Known limitations

Client logos are images of text; each one has the organization’s name as its text description. The Chinese pages include English names such as CELPIP and IELTS, which some screen readers may pronounce with Chinese sounds.

Feedback

If you experience difficulty accessing any content on this website, or need information in a different format, please contact Aliciainc so the issue can be reviewed.

Email: contact@aliciainc.com
Phone: 647-493-4882