Our Human Resources Division offers premier solutions to help your organization achieve its vision, strategy and goals.  We focus on IMPACT by connecting people to your strategy and create alignment for stronger business results.  Our solutions include:


Strategic Recruitment and Selection

Hone in on the type of employee your company needs to support the realization of your strategic goals and objectives. Hire for fit, capabilities and KSAAs (knowledge, skills, abilities and attributes).  Our experts can help to guide your business through this process.


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Human Resources Operations

Looking for the right team to handle some of your day-to-day HR and OD activities? Partner with us.  We offer the following services that will help to streamline your operations.

  • On-boarding
  • Employee Contracts
  • Employee Relations matters
  • Policy and Procedure Development
  • Documentation- SOP’s, Business letters, Employee Handbook


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Organizational Development

Our Organizational Development team is skilled at diagnosing business gaps, identifying and implementing the right systems, structures, programs, processes and people to move your organization to the next level.  Whether your strategy involves growth, stability or a turnaround/retrenchment, we are ready to come alongside your leadership team/staff to support that objective.  Areas where we can add value are:

  • Strategic Planning
  • Performance Management (goal alignment & appraisal design/implementation)
  • Leadership development & Coaching
  • Core Competencies Development and integration
  • Employee Engagement
  • Change management
  • High Potential identification and retention
  • Organizational Design
  • Succession Planning
  • Career Development


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Organizational Culture


Did you know that the external reputation of your organization is inextricably linked to the culture (beliefs, hopes, passion) on the inside?  People feel good about doing business with companies that treat employees well and employees that are treated well do good work.  It’s that simple!  Is your organizational culture one in which employees thrive, feel valued, and would go beyond the call of duty? If you answered “No” to any of these questions, then get in touch with us. 

Creating a positive culture is an intentional process that pays great tangible and intangible dividends. Let us help you create a transformational organizational culture and establish an engaging internal brand that attracts and retains the right employees to support your mission, vision and strategy.


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HR Systems

Are you ready to introduce HR technology to automate your processes and enhance the services that you provide to your staff and contractors? We can help.  Our areas of expertise include identifying, selecting and implementing HR Systems such as:

  • Human Resources Information System (HRIS)
  • Learning Management System (LMS)
  • Performance Management System


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Aliciainc is ready to work closely with you and your business to identify the relevant technology needed to get to the next level.  Below is a list of our offerings.  We are able to customize these to fit your context:


Creative WEBSITE design and development

Almost anything is possible with a brand new, freshly designed website. Your business immediately gains a boost of credibility and new customers can find you more readily. Our professional websites are custom-built with your business in mind.

Available features:

  • E-commerce capability- Sell products and receive payments/donations online
  • Mobile responsiveness
  • Online Booking capability integration
  • Social Media Integration
  • Content Authoring/Editing Service
  • Dedicated Project Management team
  • Unlimited Revisions


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Innovative and easy-to-use POINT OF SALE

Revolutionize your business with our user-friendly point of sale solutions.  Our solutions include a mobile (tablet or cell phone) and a wireless (handheld device) option that allows you to receive payments instantly from any location. We also offer a countertop system that operates like a modern-day cash register.  The choice is yours.   


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Intuitive Online APPOINTMENT and BOOKING System

Allow customers to access your reservation/booking system 24/7 through our booking capability. We can take this even one step forward by integrating bookings seamlessly into your website.  


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Cut your business phone bill to a fraction of what you would pay big telecommunications companies by using Aliciainc’s telephone solution. With our system, you can get an instant professional front end for your business with a variety of features: 

  • Your own auto-attendant
  • Conference/Meeting capability
  • Ability to answer calls with your regular mobile or any other type of phone
  • Pre-recorded messages in different languages as well as an ability to easily record your own messages from any phone
  • Easy-to-configure voice response and voice mail
  • Free call recording to record all your incoming and outgoing calls 


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PERSONALIZED, domain EMAIL service

Because your email address is a valuable marketing tool for your business, we can make it work to do just that.  Aliciainc can provide you with an email address that has your domain name in it e.g. This immediately gives you a professional presence and lets clients and others within the community know where you can be found online.


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Often when business owners/leaders approach us, they are still trying to figure out what they want and how they are going to achieve their goals.  During our consulting sessions, we take the time to skillfully uncover and understand our clients’ needs and journey with them to unfold and design a technology solution unique to their business. Consultation can be done during one meeting or a series of meetings depending on the nature of the business goals. During each session, business owners/leaders can rest assured that they are receiving solid advice from seasoned experts and an exceptional, timely service.  


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